How can we help?

Sign in, learn the layout, and run your first day.

• Getting started with Max Condo Club
• Sign in for the first time
• Switch between buildings
• Customize your home dashboard
• Search the menu or a person
• Read the Service Request dashboard

Packages, keys, visitor parking, pass-on notes, incidents and daily reports.

• Packages & parcels
• Key log
• Visitor parking
• Incident reports
• Daily security report
• Pass-on log

Residents, units, parking, lockers, vehicles, pets, and bikes.

• Find a resident or unit
• Add a resident
• Edit resident details
• Add or edit a unit
• Manage parking spots
• Manage lockers

Amenity bookings and service requests end to end.

• Approve or decline an amenity booking
• Cancel an amenity booking and handle the deposit
• Configure amenity rules and fees
• Create a service request
• Assign and triage a service request
• Resolve or reopen a service request

Email merge, documents, Ask AI, reports, surveys, forum, and marketplace.

• Compose and send an email merge
• Use or edit an email template
• Schedule, reschedule, or unsend a merge
• Upload a document
• Find and preview a document
• Share a document by role

Sign in, packages, requests, amenities, and profile on web or mobile.

• Sign in as a resident
• Track your packages
• Submit a service request
• Book an amenity
• Request visitor parking
• Read building documents

Record sales of fobs, keys, filters, and other building items.

• Record a Condo Shop sale

Properties, users, roles, building services, and integrations.

• Add or edit a property
• Invite a user
• Assign roles and building access
• Toggle building services
• Open building settings for a module
• Create a settings policy

Profile, password, two-factor, and notification preferences.

• Update your profile
• Change your password
• Manage mobile push notification preferences
• Reset your password
• Delete your account
• Enable biometric unlock