Track your packages
See parcels the front desk logged for your unit and whether they are ready for pickup. You need the Packages service on your building and a signed-in resident account.
- Sign in to the resident portal.
- Open Packages from the bottom bar or menu (label may show as Packages or Parcels depending on your building).
- Review the list. Status chips show whether a parcel is waiting, picked up, or returned.
- Tap a row for details such as carrier, tracking, and when it arrived.
Result: You know what is in the mail room without calling the desk.
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