Invite a user

Send a staff invitation with a role and building access. You need Administration access that can edit users — the Invite user button appears in the page header when you have that permission. To invite a resident, open their profile in Directory instead.

manageradmin· Updated October 10, 2026Open in app
  1. Open Administration → Properties & Users in the sidebar.
  2. Click Invite user.
  3. In the Invite staff user dialog, enter Full name.
  4. Enter Email.
  5. If User type is shown, choose Property manager or PMC admin.

    Tip: Without User type, the new account is a property manager. PMC admin is company-wide.

  6. Choose a Building.
  7. Choose a Role.
  8. Leave Send the invitation email now checked.

    Tip: Uncheck it if you want to create the account without emailing. The button then says Create account.

  9. Click Send invitation.Invite staff user dialog with Full name, Email, Building, and Role — Invite staff user formResult: A toast confirms the invitation. Pending invitees show an Invited status on Users. The invitee should receive an email with a signup link.

Related articles

  • Assign roles and building access — Give a staff user the right role on each building they should access. You need Administration access that can edit users (PMC admin or equivalent).
  • Add or edit a property — Add a building to your PMC portfolio, or open an existing property to update its details. You need Administration access (property manager / PMC admin).

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